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Knowledge Base

Domain Verification Email - Domain Security & Management

Domain Verification FAQs

When Should I Expect To Receive A Verification Email

  • When the domain is first purchased.
  • Whenever the first name, last name, or email address associated with the domain is changed.
  • Whenever the domain has successfully transferred to a new registrar.

How Do I Verify My Contact Information

When you receive the domain verification email, click on the link provided within the email.

What Happens If I Do Not Verify

If you do not click on the link inside of the verification email within 15 days, your domain will be suspended on day 16 and displays either a suspension page or a blank page in place of its normal website. Your domain will continue to be suspended until you verify.

Domains requiring verification are identified with a User-added image warning icon inside of Domain Central.

How Do I Remove My Domain Suspension

  1. Log in to your Control Panel.
  2. Go to Domain Central.
  3. Select the suspended domain.
  4. Click Resend or Resend Email.
    User-added image
  5. A new verification email is sent to the domain's email address (listed under Contact).
  6. Click on the verification link provided within the email.
  7. Your domain will return to normal within 24 to 48 hours.

Important: If you are unable to retrieve the verification email or have issues updating your domain's email address, please contact support.