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Email Client Setup: Mac OS X Mail

If you are using OS X Yosemite v10.10 or later, Mail will automatically attempt to connect to your email provider.
See this article.

The manual walkthrough and default settings are listed below.

You will need your incoming mail server, outgoing mail server, full email address, and your email password.
  1. Open Mac OS X Mail.
  2. Click Mail.
  3. Click on Add Account.
    Mail, Add account
  4. Select Other Mail Account and click Continue.
    Other Mail account, Continue
  5. Fill in the following information:
    • Name: How you want your name to appear in emails (in this example: Jane Doe)
    • Email Address: Your full email address (in this example: jane@abc.com)
    • Password: Your email password
      Add a mail account window
  6. Click Sign In.
  7. Decide if you want to use POP or IMAP. IMAP synchronizes the email on your computer with the contents of your account on the server, while POP simply downloads the inbox.
  8. Fill in the following information:
    • Account Type: POP
      Username –       Your full mailbox address (in this example: jane@abc.com)
      Incoming Mail Server – pop.%%Domain%% 
      Outgoing Mail Server – smtp.%%Domain%% 
    • Account Type: IMAP
      Username –       Your full mailbox address (in this example: jane@abc.com)
      Incoming Mail Server – imap.%%Domain%% 
      Outgoing Mail Server – smtp.%%Domain%% 
Please note that your domain brand is %%Domain%%, so since we choose IMAP as our example, your incoming mail server should be imap.%%Domain%%.com and smtp.%%Domain%%.com. 
Account type information
  • Click Sign In.
  • Choose the Mac apps you want to use with this email account.
  • Click Done.
If your mail client still does not connect to our server and your email does not work after following the steps and entering the email settings correctly, please get in touch with your mail client manufacturer.